Running a Bar or Restaurant in Spain : Some Important Don’ts - Part 1
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In order to run a bar well you need to understand what people want and don’t want and this can take quite a time to learn.
If you don’t get your people skills sorted out early on, you’ll lose customers. Here are a few tips to help you
- You can always stop work for a few minutes and pass on a bit of news to a customer or tell the odd joke, but
- Don’t dominate the conversation when talking with a customer. Remember most customers come to a bar to eat and drink, but some are lonely or have a problem and want to tell you their troubles, so you must become a good listener.
- Don’t allow yourself to get stuck at any one particular table talking to just one person or group. You must share your attention with all your customers.
- Don’t make a regular habit of sitting and drinking at a customer’s table. You can have one quick drink with them, but as soon as you’ve finished, tell them that you have work which must be done, make your apologies and move on.
Some more helpful tips will be posted later today
This entry was posted on Sunday, March 9th, 2008 at 2:40 pm and is filed under Business. Find similar posts by selecting and of the following tags: tips. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
on May 11, 2008 at 7:27 am Paul wrote:
It all makes very interesting reading, good luck with the sale of your bar, regards Paul.