26 Degrees in the Shade . . .

What You Give Is What You Get!

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Running a bar well is no different to doing anything well. Simply stated it boils down to:  What you put in is what you get back and usually in good measure too.

My advice is to give as much of yourself as you can to your customers. Be prepared to give help if someone has lost their bag or locked him or herself out. It’s very helpful if you can keep all the useful phone numbers handy, so that when a client of yours has a problem you can call a locksmith for them or anybody else they might need.

By being helpful you are demonstrating that you are a nice person and you will attract regular customers to your bar in that way, because people will like you.

Be a good listener: If you listen to people’s stories and problems, they will really appreciate it and will repay you by coming to spend money in your bar regularly.

However, it’s not a good idea to sit down at a customer’s table, as you will get stuck there and will have to neglect your other customers, so just listen to a sentence or two and then say “Excuse me! I must do this or that.” By doing this you create the illusion that you are listening even if you are only picking up half the story.

The point here is that your customer will feel happy that they’ve been given a chance to share their story with you and they will go home happy.

This entry was posted on Sunday, May 4th, 2008 at 1:52 am and is filed under Business. Find similar posts by selecting and of the following tags: running a bar in spain. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.